The Board of Trend Innovations Holdings Inc. (OTC PINK:TREN) has launched the first version of the AI consultant chatbot on its website. The Company believes this is the next step in business development by supporting intuitive customer communication powered by Google’s advanced artificial intelligence.
The task of the team was to help the users interact with Al technologies based on the natural spoken language they use. Traditional computer interfaces that require structured and predictable input to function properly were considered to be outdated. The Dialogflow ES product was chosen in order to implement this development. The product understands and processes conversations with the end user.
At the first stage, it was decided to implement clients consulting, that operates on the basis of machine learning algorithms and helps the clients to get the required information. For this aim, the team has worked out the possible options for dialogues by training the neural network to respond as correctly as possible to the received requests.
Currently the chatbot can advise clients on the services and projects of the Company. The more customers interact with the chatbot, the smarter the neural network will become. Trend Innovations Holdings Inc. plans not only to improve the base of dialogues but to develop a chatbot with a personalized corporate design of the Company and add voice support to its functionality.
One of the Company’s areas of activity is the implementation of IT-consulting strategies for specific business tasks using innovative AI solutions. Having launched the chatbot, Trend Innovations Holdings Inc. wants not only to consult its customers, but also show them the opportunities of using AI in their businesses. Communication with customers can be set up without involving managers and at the same time leave the feeling of communicating with a real person.
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